Ask Sanadi. Get things done.
Your intelligent gateway to university services
Ask a question, request a service, submit a complaint or suggestion, generate documents, or let Sanadi handle eligible university processes for you — all through one simple conversation.
Sanadi
Illustrative example — not real data
I need an enrolment letter in English.
I checked your record: your enrolment is active this term and there are no holds.
Shall I issue the official letter now?
Ways to interact
Five ways to work with Sanadi
Ask
Personalized answers based on your university record and approved information.
Request
Ask Sanadi to complete available student services for you.
Suggest
Send ideas and improvements directly to the responsible unit.
Report
Raise a complaint or problem and Sanadi follows up until resolution.
Alerts
Important personalized updates, deadlines and service notifications.
Agentic
More than answers. Sanadi takes action.
- 01
Ask
- 02
Sanadi understands
- 03
Checks your records
- 04
Completes the service
- 05
Keeps you updated
- Generates verifiable student letters
- Answers policy questions from official sources
- Searches the library catalogue and services
- Tracks requests, complaints and suggestions
- Reviews CVs and provides career guidance
Services
What Sanadi can do
End-to-end student services you can complete through conversation.
Career Counselling
Upload your CV for best-fit career paths, ATS analysis, skill gaps and preparation advice.
Student Documents
Generate a verifiable English or Arabic “To Whom It May Concern” enrollment letter.
Academic & Registration
Academic progress, registration, prerequisites and graduation readiness.
Complaints & Suggestions
Report an issue or propose an improvement — Sanadi routes it and follows up.
Proactive Alerts
Deadlines, holds and service updates surfaced before they become problems.
Real usage
Moments that show the difference
“What career suits my degree?”
Sanadi reads your CV and academic profile, then recommends best-fit paths, skill gaps and next steps.
“I need proof that I study at UAEU.”
Sanadi verifies your student record and creates a downloadable, verifiable letter in English or Arabic.
“Find me a book for my research project.”
Sanadi searches the library catalogue, shows availability and gives you a ready-to-use citation.
“What career suits me?”
Upload your CV and Sanadi combines it with your academic profile to recommend paths and skill gaps.
Personalization
Built around you
Where authorized and connected, Sanadi uses your verified university information so you do not have to repeatedly enter information the university already knows.
Zero bureaucracy
Less bureaucracy. More action.
Traditional service
With Sanadi
Applied to student documents, library services and career counselling.
Human oversight
AI handles the routine. People handle the exceptions.
Sanadi completes eligible routine processes automatically. When a decision, approval, sensitive issue or exception requires human attention, the case is routed to the appropriate Service Owner.
Automated
Eligibility checks, document issuance, registration, routing and follow-up.
Human review
Exceptions, approvals, sensitive cases and non-standard decisions.
For the university
Better for students. More efficient for service teams.
- Routine requests handled automatically
- SLA and follow-up managed continuously
- Exceptions clearly highlighted
- Complaints and suggestions routed accurately
- Full action and audit history
- Service performance visibility
- Zero Bureaucracy impact tracking
Trust
Trust and verification
- Verified university data where connected
- Role-based access
- Secure student-specific services
- Traceable AI actions
- Verifiable generated documents
- Human review for approvals and exceptions